A new feature has been added to the New and Edit Provider workflow that will complete a callout to the NPI Registry to validate that the NPI number is valid and active and import the provider’s name and specialty into MotionMD. This update will provide improved accuracy and ensure the NPI and provider name match. During the implementation process, any provider prescribing DME will be uploaded into MotionMD by your implementation lead. If a new provider needs to be added or their name updated, follow these steps below.
Select the Clinical tab and click Providers.
On the Provider list page, click the New button and a New Provider modal will open. Add the new provider’s NPI number and click the Import Provider Data from Registry button. This will send the NPI number to the NPI Registry to confirm the NPI number is valid and active.
After clicking the Import Provider Data button, the form will populate the First Name, Middle Name, Suffix, Last Name, and Medical Professional Taxonomy (Specialty) fields directly from the NPI Registry. Confirm the name of the provider is correct and click the Save Changes button.
Additional Information
- The NPI Registry data is maintained by the individual holding the NPI number.
- If the imported provider’s name does not match what’s expected, confirm that is the correct NPI number before saving or updating the form. Changing the name will save a mismatch between the provider’s name and NPI number in MotionMD.
- The name fields can be edited, and the override will be saved in MotionMD. For example, if a provider wishes to go by a shortened version of their first name or by their middle name as their First name.
- If the provider’s imported taxonomy or specialty isn’t set or specific enough it can be updated from the taxonomy/specialty list from the NPI Registry by searching in the dropdown menu.
- The provider’s information can be refreshed from the NPI Registry by clicking the Edit button and clicking the Update Provider Data from Registry button. This will override any manually updated fields.
- Providers may not be deleted from the system once they have been added to a Patient Agreement.
Error Messages
If the NPI number isn’t in the Registry.
If the NPI number has already been tied to a provider in MotionMD.
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