To create a Provider with the External Provider role to view and sign off on Patient Agreements,
navigate to the Clinical Tab > Providers. Select the New button on the Provider’s page.
Add the new provider’s NPI number and click the Import Provider Data from Registry button. This will send the NPI number to the NPI Registry to confirm the NPI number is valid and active.
If the Provider Data is available, it will auto-populate the First Name, Middle Name, Suffix, Last Name and Medical Professional Taxonomy (Specialty) fields directly from the NPI Registry. Confirm the provider is correct and select Create Provider.
After provider is created, Select Create Provider User
On the User Profile page, under the General tab, the Provider’s Full Name and NPI# will
automatically populate. Select the Next button to navigate to the Login tab.
Under the Login tab, enter the Provider’s Email address and select Next to navigate to the User
Settings Tab.
Under the User Settings tab, a default location can be set by selecting the Current Location from
the drop-down menu and select the option, “Default location on PA Creation”. The Time Zone
can also be set accordingly. The External Provider role is automatically selected. NOTE: No
other roles should be selected. Then select the Create User.
Once the User is created successfully, the provider will receive a welcome email to set up their
user password to sign in.
NOTE: If a Provider hasn’t been added yet to MotionMD, but they have an existing User
Account, submit a Help Ticket to update the User to a Provider User account.
Error Messages
If the NPI number isn’t in the Registry.
If the NPI number has already been tied to a provider in MotionMD.
**PRINTABLE PDF AVAILABLE**